> ## Documentation Index
> Fetch the complete documentation index at: https://docs.artnex.app/llms.txt
> Use this file to discover all available pages before exploring further.

# Buy and Manage Your Artnex Credits

> Understand how Artnex credits work, compare Starter, Creator, and Pro packs, and top up your balance to use across every AI tool with no expiry.

Artnex uses a hybrid credit system. Your monthly plan includes a subscription credit allowance that refreshes each billing cycle — unused credits do not roll over. If you run out before the cycle ends, you can top up instantly with a one-time credit pack. Top-up credits never expire and are spent only after your monthly credits are used up.

## How credits work

Every AI tool on Artnex has a credit cost. When you run a generation, the cost is deducted from your balance. Costs vary depending on the model and output type — lightweight image tools cost far fewer credits than high-end video models.

Every tool shows its credit cost before you generate, so you always know what you'll spend. As a rough guide, $10 buys you 10,000 credits, which works out to roughly **$0.001 per credit\*\*.

<Note>
  Subscription credits reset monthly and do not roll over. Top-up credits never expire — they stay in your account until you use them.
</Note>

## Check your credit balance

Your current balance appears in two places:

* **Dashboard** — shown as a badge near the top of the page when you're logged in.
* **Profile page** — go to `/profile` and look for the Credits badge in your profile header.

## Credit packs

Artnex offers three one-time credit packs, processed securely through Stripe.

| Pack         | Price | Credits | Price per credit |
| ------------ | ----- | ------- | ---------------- |
| Starter Pack | \$10  | 10,000  | \$0.001          |
| Creator Pack | \$50  | 50,000  | \$0.001          |
| Pro Pack     | \$100 | 100,000 | \$0.001          |

All three packs have the same per-credit rate. The difference is how much you purchase upfront — larger packs simply mean fewer trips to the checkout.

<CardGroup cols={3}>
  <Card title="Starter Pack" icon="sparkles">
    **\$10 · 10,000 credits**

    Good for trying out tools. Covers roughly 100 Z-Image Turbo images, 41 Nano Banana images, or 5 Veo 3 Fast videos.
  </Card>

  <Card title="Creator Pack" icon="crown">
    **\$50 · 50,000 credits**

    Best value for regular use. Covers roughly 500 Z-Image Turbo images, 208 Nano Banana images, or 25 Veo 3 Fast videos.
  </Card>

  <Card title="Pro Pack" icon="zap">
    **\$100 · 100,000 credits**

    Maximum volume for power users. Covers roughly 1,000 Z-Image Turbo images, 416 Nano Banana images, or 50 Veo 3 Fast videos.
  </Card>
</CardGroup>

## How to buy credits

<Steps>
  <Step title="Go to the pricing page">
    Visit [artnex.ai/pricing](https://artnex.ai/pricing) or click **Buy Credits** from your profile or dashboard.
  </Step>

  <Step title="Choose a pack">
    Select the Starter, Creator, or Pro Pack based on how many credits you need.
  </Step>

  <Step title="Log in if prompted">
    If you're not logged in, Artnex redirects you to the login page first, then returns you to pricing after authentication.
  </Step>

  <Step title="Complete Stripe checkout">
    You're taken to a secure Stripe checkout page. Enter your payment details and confirm the purchase.
  </Step>

  <Step title="Credits are added instantly">
    After a successful payment, Artnex verifies the transaction and adds your credits immediately. You'll see a confirmation message and your updated balance on your profile page.
  </Step>
</Steps>

<Tip>
  After a successful purchase, Artnex redirects you to `/profile?payment=success`. If your balance doesn't update within a few seconds, refresh the page. If credits still aren't showing after a minute, contact support — do not complete the checkout a second time.
</Tip>

## What happens when you run out of credits

If your balance reaches zero, Artnex blocks new generations. You'll see an error when you try to run a tool. To continue, purchase a credit pack and your balance will be topped up immediately.

## Credit costs by tool category

Credit costs are shown as display credits (the numbers you see in the app).

| Tool                              | Display credits |
| --------------------------------- | --------------- |
| Background Remover                | 10              |
| Text-to-Speech (ElevenLabs)       | 10              |
| Ghibli Style                      | 50              |
| Recraft 20B SVG                   | 50              |
| Headshots                         | 40              |
| Product Photography               | 40              |
| Z-Image Turbo                     | 100             |
| Image Upscaler                    | 100             |
| Recraft V3 SVG                    | 80              |
| Face Swap                         | 80              |
| SeedDream v4                      | 200             |
| Nano Banana                       | 240             |
| Flux 2 Pro                        | 250             |
| Image Expander                    | 300             |
| Voice Cloning                     | 500             |
| Nano Banana Pro                   | 800             |
| SeedDream v4.5                    | 800             |
| Pro Ultra (8K)                    | 1,000           |
| Kling v2.5 Turbo (image-to-video) | 1,200           |
| Veo 3 Fast                        | 2,000           |
| Veo 3                             | 2,500           |
| Sora 2                            | 3,500           |
| Kling v2.6 Pro                    | 5,500           |

<Note>
  Video upscaling is billed per second of video processed, not per generation. Lip-sync and avatar models have higher costs — see the full breakdown on the pricing page.
</Note>

## Frequently asked questions

<Accordion title="Do credits expire?">
  It depends on the type. **Subscription credits** (included with your monthly plan) reset each billing cycle — unused credits do not roll over. **Top-up credits** purchased separately never expire and stay in your account until used.
</Accordion>

<Accordion title="Can I get a refund on unused credits?">
  Credits are one-time purchases and are generally non-refundable once bought. If you believe you were charged in error or experienced a technical issue during checkout, contact Artnex support with your payment details and session ID.
</Accordion>

<Accordion title="Can I use credits across all tools?">
  Yes. Credits are shared across your entire account and work with every AI tool on the platform — image generation, video, audio, image editing, and processing tools all draw from the same balance.
</Accordion>

<Accordion title="Is my payment information stored by Artnex?">
  No. Payment processing is handled entirely by Stripe. Artnex never stores your card details.
</Accordion>

<Accordion title="What if my payment went through but credits weren't added?">
  Go to your profile page (`/profile`). If the credits aren't showing, wait up to one minute for the verification to complete, then refresh. If the problem persists, contact support with your Stripe session ID — do not attempt to purchase again.
</Accordion>